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Frequently Asked Questions
General Questions
All skin types, which include normal, dry, combination and oily. Skin at Peace is also suited for most conditions, including sensitive skin, acne, and hyperpigmentation.
Yes, but for optimal results we recommend only using the Skin at Peace formula. Skin at Peace uses no preservatives, which most other skincare lines do. Many skin reactions are due to the preservatives and fillers used, so we encourage trying to remove all of these from your routine.
Yes. The retinol we use is Bukachiol, a plant alternative that provides the same results without the side effects of traditional vitamin a.
No, never. This is the reason for sending a fresh box of products every month, so no harmful preservatives are needed.
Results vary depending on your skin's current condition. We recommend stopping the use of all other products while trying Skin at Peace for the first time. Some people will see results immediately.
30 days when used as directed. We recommend discontinuing the use of the product 90 days after being made.
Yes. The fresh products will have the highest efficacy of ingredients, for the best results.
No. We do recommend using Day, daily, which has SPF 20. If you are in the sun for long periods of time, we recommend covering your face or wearing a higher SPF protection.
Yes, Day and Night have an eye cream built into the formula.
They are both. The serum ingredients are designed to absorb into a deeper layer of the epidermis, while the moisturizer will seal it in on top of that layer.
No, never.
Yes. Skin at Peace is designed to regulate oil production, reducing and preventing breakouts.
Yes. By removing all preservatives and irritants, Skin at Peace is safe to use on Rosacea.
No, never.
Subscription Service
Yes, you can view and manage your subscription from your customer account. After logging in, click 'My account', then 'subscriptions'.
Yes. You can pause, delay or change your subscription by signing in to your account.
Yes. The discount can be applied to the first payment only.
Sign in. You are able to manage your account and payment methods.
You will pay for your first box on your initial order, and the monthly subscription will be set up automatically after that.
Monthly subscriptions renew at the same time on the same day each month. If a monthly subscription starts on the 29th, 30th, or 31st, the renewal date will change when the renewal month does not have a corresponding date. For example, a monthly subscription started on August 31st will renew on September 30th, and it will continue to renew on the 30th of each month until February. In February, it will renew on the 28th, and will continue to renew on the 28th indefinitely.
Shipping and Returns
We accept returns on new, unopened boxes and products. To receive a full refund, print out your order form and send products back within 10 days of purchasing.
Shipping is included through priority mail, USPS. USA, Domestic only.
Yes, the tracking information will be emailed to you as soon as the package is out for shipment.
